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COVID-19 & Traveling To The Bahamas

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      We are maintaining constant contact with the ferry operator, hotels in the Bahamas and government officials concerning travel to the Bahamas. The ferry operator is following all of the recommendations of government & international health authorities, such as: World Health Organization, Ministry of Health and the CDC, to name a few, to continue to ensure safe travel services for all passengers and cargo customers.

      The Bahamas reopened their borders to tourists on July 1, 2020. On July 22, 2020 The Bahamas announced that the borders would, again, temporarily close their borders to all U.S. commercial vessels due to the surge of COVID-19 cases in the United States. When the Bahamas reopens their borders, please prepare to arrive at the port at least 2 hours prior to your departure time due to additional screening measures, such as temperature checks and social distancing guidelines. Face masks / coverings are required for all passengers and crew entering Port Everglades until further notice. The Bahamas also requires proof of a negative COVID-19 PCR Swab Test that is no more than 5 days old upon arrival for anyone age 10 and older. After you receive your test results you must visit this link prior to your arrival date to complete the Bahamas travel card form. The form asks for your test date and result. The form must be completed for each passenger prior to your arrival in the Bahamas.

      Pre-Departure & Arrival

      • Travelers are required to complete an electronic Health Visa at
        • Health Visa application must be completed once you receive your test results and may take up to 48 hours to receive a response.

      • Travelers must present a COVID-19 RT-PCR Test with a negative result. The test must be taken no more than 5 days prior to the date of travel. Test results must be uploaded in the Health Visa portal (see above) and presented upon arrival.
        • Children under ten (10) are not required to take a test.

      If you did not purchase travel insurance but cannot travel on your current travel dates, you may request a refund in the form of a store credit for the full amount of your travel package price. We have also waived all penalties and rebooking fees. This will allow you to rebook any future travel date, without penalty, and a store credit never expires. Name changes are also permitted when using a store credit, if needed. In order to receive a full store credit you must notify us at least 24 hours in advance of your current departure date. You may request a store credit online.

      Date changes must be requested at least 24 hours in advance. Travel insurance is also available for all travel services offered on our website. Travel insurance will refund 100% of your trip cost in most cases. Get more information or purchase travel insurance by clicking this link or when booking a new reservation.

      If you have questions please contact us through Live Chat on this website, email ( or by calling 1.800.991.0623 during regular business hours (10 AM - 7 PM, Monday - Friday & 11 AM - 4 PM on Saturdays).


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